Privacy policy

JOIUSS Privacy Policy

This Privacy Policy explains how JOIUSS collects, uses, and shares your personal information when you visit or make a purchase from www.joiuss.com.

1. What We Collect

Device Information: When you browse our site, we automatically collect data like your IP address, browser type, time zone, pages visited, referring websites, and how you interact with our site. This helps us improve your experience.

We collect this using:

  • Cookies – small data files stored on your device. Learn more: allaboutcookies.org

  • Log Files – track actions and site usage.

  • Web Beacons / Pixels – help us understand browsing behavior.

Order Information: When you place an order, we collect your name, billing and shipping address, payment details (like card number), email, and phone number.

Together, we refer to this as Personal Information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you

  • Detect fraud or suspicious activity

  • Provide relevant offers or updates (if opted-in)

  • Improve our website performance and advertising

3. Sharing Your Data

We share your information with trusted third parties to run our business:

  • Shopify – powers our store. Shopify Privacy Policy

  • Google Analytics – helps us understand how customers use our site. Google Privacy Policy | Opt-Out

  • Klarna – if you use Klarna for payment, they receive your order and contact info. See Klarna Privacy Policy

  • Clearpay – if you choose Clearpay at checkout, they will receive your order details to assess your eligibility and provide payment options. See Clearpay Privacy Policy

  • Text Cart (SMS) – if you opt in, we may send offers, reminders, or delivery updates by text. Your data isn’t shared with other companies.

We may also share information to comply with laws or protect our rights.

4. Advertising & Your Choices

We may use your data to show relevant ads (behavioural advertising).

You can opt out:

We do not change our data collection if your browser sends a "Do Not Track" signal.

5. Your Rights (EU Residents)

If you’re in the EU, you have the right to:

  • Access the personal data we hold

  • Request corrections or deletion

  • Object to processing in some cases

We process your information to fulfill orders and run our business. Your data may be transferred outside of Europe, including to Canada or the U.S.

6. Your Rights (USA and International Residents)

If you reside outside the European Union, including in the United States or other countries, you may have specific rights under local data protection laws. These may include:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your personal information

  • Opting out of certain types of processing, such as targeted advertising or the sale of data

To exercise any of these rights, please contact us at sales@joiuss.com. We will respond in accordance with applicable laws.

Please note that privacy laws vary by country and state, and your rights may differ depending on where you live.

7. Data Retention

We keep your order information for our records unless you ask us to delete it.

8. Klarna Payment Terms

We offer Klarna’s payment options, including:

  • Pay Later

  • Pay in 3

Klarna may review your personal data to determine eligibility. Learn more:

9. Clearpay Payment Terms

We also offer Clearpay as a payment option at checkout.

Clearpay allows you to split your payment into four interest-free instalments. When you choose Clearpay, we share your contact and order details with them to determine your eligibility and to provide their payment service.

Learn more:

10. Minors

Our website is not intended for anyone under the age of 16.

11. Changes

We may update this policy from time to time. Changes will appear on this page.

12. Contact Us

If you have questions or requests regarding your personal data, contact us at:

sales@joiuss.com
JOIUSS Ltd, Halifax House, 30-34 George Street, Hull, HU1 3AJ, United Kingdom